Shipping & Returns
Processing time
Each item is custom-made to your personal measurements for the perfect fit. Order processing takes 5–14 business days before shipping.
We always do our best to process orders as quickly as possible. Please keep this processing time, as well as shipping time, in mind when placing your order.
Shipping to the United States is free
- Free shipping within the USA
- All orders are shipped from Ukraine
- Delivery takes approximately 7–14 business days
Customs Duties and Taxes
SADOVSKA covers all applicable import duties and customs fees.
U.S. sales tax and other local taxes may be charged additionally and are the customer’s responsibility.
Returns, Exchanges & Cancellations
At Sadovska, every garment is individually crafted with care and tailored according to the measurements or specifications provided by each customer. This personalized approach allows us to create a piece with an exceptional fit and attention to detail.
Because each order is made specifically for you, we are unable to accept returns, exchanges, or order cancellations once production has begun.
We encourage you to review your order details carefully before completing your purchase. If you have any questions regarding sizing, measurements, or product details, our team will be happy to assist you before you place your order.
Thank you for your understanding and for supporting thoughtfully crafted, made-to-order fashion.
Sizing & Fit
Every piece is sewn in the size you select at checkout. If you add your personal measurements, we tailor the piece to them instead.
Please choose your size with our Size & Fit Guide before ordering. Because each piece is made specifically for your order, we can't accept returns or exchanges if the selected size doesn't fit, including orders placed without measurements.
Not sure which size to choose? Email support@bysadovska.com before ordering, and our team will help you.
If your piece arrives damaged, defective, or not made to the size or measurements you submitted, contact us within 7 days of delivery, and we'll do our best to resolve your issue.