Delivery, Returns & Exchanges

Shipping Information

We currently ship exclusively within the United States.

Shipping rates and estimated delivery times are calculated at checkout based on your destination, so you'll see all shipping details before completing your purchase.

Customs Duties and Taxes 

By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.

Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.

Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.

The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.

To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.

The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.

Returns, Exchanges & Cancellations

At Sadovska, every garment is individually crafted with care and tailored according to the measurements or specifications provided by each customer. This personalized approach allows us to create a piece with an exceptional fit and attention to detail.

Because each order is made specifically for you, we are unable to accept returns, exchanges, or order cancellations once production has begun.

We encourage you to review your order details carefully before completing your purchase. If you have any questions regarding sizing, measurements, or product details, our team will be happy to assist you before you place your order.

Thank you for your understanding and for supporting thoughtfully crafted, made-to-order fashion.